Privacy Policy

1. Introduction

OpenReferenceOutlet ("we," "our," or "us") is dedicated to safeguarding your privacy. This Privacy Policy outlines our practices for collecting, using, disclosing, and protecting your information when you visit our website openreferenceoutlet.top or engage our yacht charter services.

By utilizing our services, you are giving your agreement to the data practices described in this document. This policy is aligned with applicable privacy regulations including the Personal Information Protection and Electronic Documents Act (PIPEDA) and other pertinent Canadian privacy legislation.

2. Information We Collect

2.1 Personal Information

We gather personal details that you provide to us voluntarily when you:

• Reserve a yacht charter
• Get in touch with us via our website or telephone
• Enroll in our newsletter
• Complete forms on our web portal
• Take part in surveys or marketing events

The types of information collected may include:

• Your name and contact details (email, telephone, postal address)
• Financial data for payments (handled securely by third-party services)
• Preferences and specifics about the yacht charter
• Details for emergencies
• Any dietary preferences or health-related information you may volunteer

2.2 Information Collected Automatically

Our website automatically obtains certain details regarding your device and how you interact with our site:

• Your IP address and approximate location data
• The category and model of browser you're utilizing
• Which pages you visit and how much time you spend on the site
• Sites that directed you to ours
• Attributes of your device (model, screen size, etc.)

2.3 Cookies and Similar Tracking Technologies

To enhance your browsing experience, we employ cookies and equivalent technologies on our site. They help us with:

• Storing your user preferences
• Analyzing how our website is used and how it performs
• Delivering content tailored to your interests
• Enhancing the services we offer

It's possible to adjust your preferences for cookies through the settings on your web browser or via our cookie consent notice.

3. Usage of Your Information

The information we gather is employed for several purposes:

• Provision of Services: To fulfill yacht charter services, handle reservations, and maintain communication about your bookings
• Customer Care: For addressing your inquiries and providing needed support
• Transaction Processing: For handling payments and managing financial transactions
• Safeguarding and Security: For ensuring operational safety and preventing fraudulent activities
• Promotion: To distribute marketing content and information about our services, with your authorization
• Enhancement of Website: To gather insights from user interactions to improve functionality and user experience
• Adherence to the Law: To observe applicable legal and regulatory mandates

4. Disclosure and Sharing of Information

Your personal data is not sold, traded, or rented to outside parties. We may share your data in certain instances:

4.1 With Service Providers

We might disclose information with trusted third-party providers assisting us in tasks such as payment processing; web hosting and maintenance; electronic marketing; analytics and performance evaluations; customer service assistance.

4.2 For Legal Processes

There may be instances where we are obligated to release your information due to legal requirements, judicial orders, emergency situations, or investigations into suspected unlawful activities or fraud.

4.3 During Business Transfers

In cases of a business merger, acquisition, or asset sale, your details might be part of the transferred assets.

5. Information Safety

We have implemented suitable technical and organizational mechanisms to protect your personal data from illicit access, modification, sharing, or destruction. These controls consist of data encryption, secure servers, restricted access, periodic reviews, and training for our staff.

Nevertheless, due to the inherent open nature of the Internet, we cannot provide an ironclad assurance of the absolute security of your data.

6. Retention of Data

We only keep your personal information for as long as it is necessary to accomplish the aims it was collected for, or as mandated by law. Typical conservation durations include:

• Records of Charters: 7 years (for taxation and legal reasons)
• Marketing Communications: until you unsubscribe or request deletion
• Website Usage Information: 26 months
• Customer Support Interactions: 3 years following the final correspondence

7. Rights and Choices for Users

You are entitled to access, amend, delete (limited by law), port, opt out from marketing, and manipulate cookies. To utilize these rights, please contact us at the provided contact points.

8. External Services

8.1 Usage of Google Analytics

Google Analytics is utilized to examine website traffic. You can opt out with the Google Analytics Opt-out Browser Add-on.

8.2 Links to Social Media Platforms

Our website may contain links to social media platforms, each with their own privacy policies.

8.3 Handling of Payments

All transactions are processed by third-party services that comply with the Payment Card Industry Data Security Standard (PCI DSS).

9. Cross-Border Data Flows

Your data could be transmitted to and processed in jurisdictions other than Monaco. We ensure that suitable measures in compliance with relevant privacy laws are applied to safeguard your information

10. Protection of Minors

We do not intentionally seek out or gather information from children below the age of 13. In the event that a minor has provided us with personal details, please reach out to us promptly for action.

11. Revisions to This Privacy Policy

We may occasionally modify this Privacy Policy to better represent changes in our practices or legal necessities. Any changes will be communicated by updating the Privacy Policy on our site, informing registered users by email, or through a notification on our website. Your continued engagement with our service post the effective date implies your acceptance of the new terms.

12. Contact Details

For inquiries or concerns regarding this Privacy Policy or our data handling procedures, please reach out to us:

13. Adherence to Google Ad User Consent Principles

We adhere to Google Ads user consent guidelines. Settings for cookies and tracking appear in our cookie preferences at any given time.